Tunis:The Ministry of Heritage and Tourism has launched the internal digital platform "Itqan" alongside a package of 14 electronic services designed for beneficiaries. This initiative is part of the ministry's efforts to enhance the work environment, improve institutional performance, and facilitate transaction processing.
According to Oman News Agency, the "Itqan" platform is aimed at linking strategic plans with project execution, enhancing data accuracy, and providing senior leadership with a real-time overview of the ministry's performance. This will support decision-making, help detect challenges early, and monitor progress toward achieving objectives.
Asmaa Abdullah Al Sinani, Director of Digital Transformation, explained that the launch of the "Itqan" platform and the new electronic services is part of the ministry's efforts to advance institutional performance and improve the experience for beneficiaries. The platform allows for the linking of strategic plans with project implementation and tracking of their performance. It also provides accurate and updated data to support decision-making, while the electronic services enable transaction completion without the need for a physical visit to the ministry's headquarters.
The digital solutions are intended to enhance integration among the ministry's departments, establish a culture of transparency and institutional work, and enable employees to perform their duties with greater efficiency and clarity. This contributes to achieving the ministry's goals and delivering more accessible services to beneficiaries.
Project managers can use the platform to plan their projects, track execution, and manage risks. It also clarifies employees' tasks and contributions toward achieving the ministry's goals, thereby strengthening the interconnectedness of institutional work and integrating efforts.
The electronic services cover four areas adventure tourism, tourism establishments, fine arts groups, and caves. This allows beneficiaries to conduct their transactions electronically, eliminating the need for visits to the ministry's headquarters. The launch of the platform and services is part of the ministry's digital transformation efforts, aimed at developing its work and service ecosystem, raising the efficiency of internal operations, and streamlining procedures for beneficiaries.
